Jottings and the Interview
What to Jot about:
- observations
- impressions
- personal feelings
- tentative explanations
- behaviors
- body language
- sketches of places
- words (vocabulary)
- scents, sounds
How to do it:
- be flexible, what you planned on taking notes on may be less interesting than what is in front of you
- be sensitive to people
- include informants in jottings/interact
- frame what you are doing in a positive and non intrusive way
- be selective about when to take notes
- Ethics
- ensure confidentiality (pseudonym or coding) and omit sensitive information
- be upfront about what you are doing
- terse, evocative phrases
- short quotes or phrases hat seem important (note time on recording)
- maps and sketches
- gestures, flavors, shouts, whispers, and all first impressions
- distinguish between WHAT you saw and tasted and heard (objective) and HOW you interpreted these things (subjective).
- do not impute MOTIVE (describe what you see and hear instead)
- do not make guesses or judgments
- describe observed behavior in as much detail as possible (don't use vague descriptions of mental states or attitudes).
Writing up Your fieldnotes
- write up your notes ASAP so you do not forget things
- headnotes (fill in the jottings)
- keep a separate journal of your emotional responses (optional)
Interviews
- Session 1: get comfortable with each other and establish rapport
- get comfortable
- no right answers
- answer questions and explain project
- demonstrate a non-judgmental attitude and establish trust
- Sessions which follow: subsequent sessions give informant a chance to reflect
- do not read off a list of questions
- avoid directed questions, let informant speak until they are finished
- remember it is your interviewee's story (not the projects)
- ethics:
- ensure anonymity that is important to informant
- be prepared to leave out information which is damaging
- Neutral Topic
- start interviews with neutral (easy) topics
- avoid ASSUMPTIONS and EXPECTATIONS
- Cultural differences and miscommunication
- Do not take the meaning of words, phrases or gestures for granted-even if you know them!
- Process
- develop rapport
- apprehension (emphasize the importance of THEIR story)
- explanation (restate what the informant says for confirmation)
- cooperation (equal partners)
- participation (interviewee as teacher)
- Breaks in Interview
- avoid leading questions
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